Privacy Policy

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you use our website or services. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection legislation.

Information We Collect

When you submit an enquiry through our website, we collect the following information:

• Your name
• Email address
• Service selection and any additional details you provide

We also collect technical information about your visit to our website, including your IP address, browser type, and pages visited. This information is collected through cookies and similar technologies.

How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiry and provide information about our services
• To arrange site visits and consultations
• To communicate with you about ongoing projects or maintenance schedules
• To improve our website and services
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you submit an enquiry, you consent to us processing your information to respond to your request
• Legitimate interests: We have a legitimate interest in providing and improving our services
• Legal obligation: Where we are required to retain or process information to comply with legal requirements

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Enquiry information is typically retained for three years from the date of your last interaction with us, unless you request earlier deletion or we are required to retain it for legal purposes.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website or conducting our business, under strict confidentiality agreements
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of others

Your Rights

Under data protection legislation, you have the following rights:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your information
• The right to object to or restrict processing of your information
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

Email: [email protected]
Address: 17 Woodhouse Lane, Leeds, LS2 3AX, United Kingdom